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Security

Nexus Clinical helps you to reduce your security and compliance worries.

Nexus Clinical Security Policy
Nexus Clinical is dedicated to provide a trusted and secure EHR interface to our customers to alleviate some of their security and compliance issues.

Nexus Clinical employs a high degree of security consciousness. The overall priorities of Nexus Clinical as an organization are to ensure security and be fully compliant with HIPAA regulations. We rely on a trusted hosting partner, Armor to host our servers. Armor specializes in secure hosting services. While developing the EHR platform authentication, access, integrity, availability, authorization, dependability, and confidentiality are all major considerations for Nexus Clinical.

Nexus Clinical upholds its stringent Security Policy with the following security measures:

Role-Based access
Nexus Clinical allows customers to set varying degrees of access to users with different levels of authority within the provider practice.

Encryption
Nexus EHR interface is accessible on secure HTTPS protocol to encrypt communication between server and your device.

Data Security
Nexus Clinical employs various measures to secure your data on our servers. Physical and electronic Security of data center is managed by our hosting partner using industry proven practices and technologies.

Confidentiality
Nexus Clinical has internal policies that keep your data private and confidential. We will not share your data with any third party unless directed by you. Your data is your data only.

Login ID and Password
Access to your account is controlled by a login ID and a password, which you chose. Strict login ID and password rules eliminate the unauthorized user from gaining access to confidential data. Your password is stored using a one-way hash key and verified using the same one-way hash every time you login, which means no one at Nexus Clinical knows what password you have chosen. If you ever forget your password, we force you to choose a new one.

Auto-Logoff
Nexus Clinical protects you against accidentally leaving your personal information active on a computer browser screen. The Nexus Clinical service ends your “session” if you are logged in to Nexus Clinical but have not actively used the service for a period of time chosen by your administrator. This prevents others from accessing your account when you leave a session and forget to log out.

Sensitive Information
Nexus Clinical handles all your health information with respect to its confidentiality and privacy. We ask that you follow your provider’s policy on communicating sensitive information in their practice.

Storage and Maintenance of Information
For more information regarding the storage and maintenance of information, please contact Nexus Clinical via support@nexusclinical.com.

What can I do to protect my Privacy?
In order to protect your privacy while using Nexus Clinical, you can:

  • Never share you sign in name or password.
  • Always sign out when you are finished using the service.
  • Choose a strong password that consists of upper and lower case letters and numbers.
  • Install and maintain anti-virus software and a firewall on all computers that you use to access the Nexus Clinical service.
  • Promptly install all security and software updates for our iPad/iPhone apps, your web browser, and computer operating systems.