It was refreshing to be able to get in touch with support and talk to a real person. I would definitely support the Nexus EHR as a satisfied customer.Â
Dr. Jeffrey Butts
Addiction Recovery Medicine
Testimonials
Positive feedback has been the source of our energy and encouragement. Every word of our clients’ appreciation has boosted our morale to deliver impeccable software and services.
Generally, there's not many kinks! Like I said-resolved and a time is given as when I can expect a resolution. I'm very pleased and I recommend Nexus.
Therese Calabrese
PMHNP-BC
Overall, I'm very pleased, and I definitely want to give a shout out to the customer service. I think it's excellent. I get a response within hours if not, in an hour.
Dr. Meera Sethi
MD, Psychiatry
We all need people who will give us feedback.
That’s how we improve.
- Bill Gates
What Clinicians Are Saying
Nexus Clinical has tied it all together for my practice.
Nexus Clinical has tied everything together for my practice with secure cloud storage and flexible software that lets me work the way I prefer. Our implementation manager has been patient, straightforward, and consistently helpful. I highly recommend Nexus Clinical.
Nexus listened to what we needed and worked with us to find solutions.
Moving to a new EHR felt like an impossible task until we found Nexus. Their team listened to our needs, helped migrate records from two previous systems, and provided excellent training for staff and physicians. Nexus gives us the flexibility, accessibility, and communication we were missing, and it continues to improve by listening to its customers.
Resolving technical issues with Nexus is something I don’t dread.
Nexus has worked very well for our office and is easy to use for our day-to-day EHR needs. Their support team is knowledgeable, friendly, and professional, making technical issues much easier to resolve. Our support manager has been an exceptional asset to our account.
The level of responsiveness from Nexus made our transition easy.
Nexus took the time to understand our specialty and customize the system to meet our physicians’ needs. Training was thorough, and the on-site support during go-live was excellent for both staff and physicians. Since transitioning, we’ve been very pleased with their responsiveness whenever questions or charting issues arise.
The staff has found the EMR very user-friendly and intuitive.
We’ve been extremely satisfied with both Nexus Clinical and its customer service. Support is excellent, highly professional, and always available when we need it. The EMR is intuitive and user-friendly, making it a great fit for a small practice like ours.
Nexus has greatly simplified our day-to-day operations.
Nexus has become a valuable tool for running my practice, integrating effectively with our billing software and capturing the patient information we need. Cloud-based storage has greatly simplified our day-to-day operations, and the transition to ICD-10 was easy. Their customer support is second to none.
When a client needs to get up and running ASAP, I can count on Nexus.
In 19 years as a billing service, I haven’t experienced customer service at the level Nexus Clinical provides. Their support is exceptional, responsive, and dependable, even when a client needs to get up and running quickly. The system is easy to use, and Nexus is the first EHR I recommend to clients.
The systems came together quickly and have functioned seamlessly.
The integration between Nexus Clinical EHR and our practice management system was nearly flawless. The systems came together quickly and have worked seamlessly, with any issues addressed promptly and successfully. I’ve been tremendously impressed by the Nexus team’s expertise, professionalism, and focus on our needs.
Nexus Support has been a fantastic asset to our practice.
For the past two years, Nexus Support has consistently been courteous, efficient, and responsive to our needs. Their team has helped us customize the EMR, support our staff, and address everything from clinical workflows to billing. They’ve been a fantastic asset to our practice.
